Holiday Inn Express Cheltenham Town Centre, an IHG Hotel

Very clean, fresh room with new-looking bathroom. Great location in the centre of town, opposite the Brewery area (cafes, cinema etc) and easy walk to main shopping area. The staff were absolutely lovely, and a good buffet breakfast was provided. I was a bit surprised that there was no mini fridge in the room, but on reflection I realised this is a responsible choice. Think how much electricity would be saved the world over if all hotels got rid of these appliances, most of which are running empty so much of the time!

I loved attention to every little detail. I loved the kindness and politeness of every single staff member. I liked the decor. I LOVED the breakfast. The art, books, faux fire, pool table. Brilliant. Kasia (pronounced Kasha) couldn't have been kinser when I had accidentally booked the wrong month! So helpful kind and considerate.Bear brewery and bowling so great as we were visiting family friends there.

Warm, friendly welcome on Reception upon arrival (Elizabeth & colleague full on local recommendations, huge smiles & positive vibes), spotlessly clean modern room, extremely kind gestures by ‘Ashley KenKera, General Manager (note, balloons & complimentary drinks voucher) as a surprise for my friend who was celebrating her 40th! How very thoughtful, it was so appreciated!! Breakfast in the morning was absolutely delicious, credit to Chefs, waiting on staff, excellent range of choices, fresh food & lovely, relaxing start to our day. Cannot thank you all enough at Cheltenham Holiday Inn for making our stay so pleasurable, what a Team!

The hotel was pet friendly and the staff were as pleased to meet our dog as they were to meet us. The main bed in the family room was very comfortable. The breakfast was outstanding. The room was wonderfully clean with a view onto a lovely courtyard outside with art work on the walls. The whole family enjoyed the stay.

WOW! is the first thing that comes to mind! Perfectly located just 3 mins walk from the Brewery quarter which has the most amazing bars, restaurants & Cinema with 14 screens! You will be stunned with all the options of things to do that this wonderful town has to offer. The Hotel really is in the most perfect location, The staff very helpful & friendly, the Breakfast is fantastic with a hot or cold buffet style presentation with superb quality produce. Our double room was super clean & spacious with large TV. All in all it was fantastic and we would certainly stay again in the future. 10 out of 10 for this hotel