Holiday Inn Express Cheltenham Town Centre, an IHG Hotel
Nhận xét của Khách
The staff at the reception were very accommodating and friendly . Penny at the reception was really helpful. She helped us change our our room from twin, which was very dark and small, to a double the next day very smoothly. Penny was also very attentive and responsible. We booked through the hotel a taxi to the railway station on the day we checked out.. When the taxi didn't show up, Penny called up the taxi company a few times for us to make sure we got another taxi to the station.
Vivien
tháng 8 năm 2023
A stylish hotel with a really nice bar area/breakfast room and pool table and fireplace. Great place to hang out. Location was perfect, next to a brewery/restaurant/shops/cinema complex. Parking discounted at the parking garage across the street. Helpful staff always available. Breakfast was varied and tasty with a lovely outdoor area to enjoy our meal. Great cleaners too.
Elena
tháng 8 năm 2023
central location with very easy access to food court and main shopping centre. fantastic selection of quality shopping!
Jo
tháng 3 năm 2023
Perfect location in the Centre of Cheltenham right next to the Brewery Quarter which has plenty of restaurants to choose from. NCP car park right next door, although not cheap, parking right In the town centre is convenient. Staff were very friendly and helpful, when we arrived we had no kettle in our room and one of the bulbs had gone in the light, we told reception, and by the time we returned from parking the car the maintenance chap was in the room sorting it out. Had been worried about breakfast from reading some of the reviews, however we had no problems despite staying on the first weekend of half term. Saturday we went to breakfast at 9.30, plenty of tables, plenty of food, not chaotic in the least, Sunday was about 9am, a little busier but still plenty of choice, Monday, the place was virtually empty. No complaints there at all! A good selection for the price.
Carla
tháng 2 năm 2023
The staff were really nice, really helpful. I slept really well in my nice spacious bed. A good stay.
Stephanie
tháng 6 năm 2023
Excellent customer service. Very helpful staff.
Purvi
tháng 12 năm 2022
Lovely immaculate, tidy bedroom with plenty of room and very comfortable bed. Bathroom also very clean and sufficient room to move around. Plenty of choice for breakfast, with lovely looking ripe fruit and all hot food appeared to be freshly made. Breakfast choices were well set out to enable guests to easily visualise what was available.
Mark
tháng 3 năm 2023
Breakfast was lacking vegetarian hot items, very disappointed to have no hashbrowns! Could request vegetarian sausages but then you end up waiting around. Only one coffee machine working so a very long queue. Mini muffins were very dry. Otherwise there was an ok variety and the croissants were good.
Dominique
tháng 6 năm 2023
Check in was easy and although we arrived early a room was ready for us. The room was typical Holiday Inn but too warm at night. We had to open the window but being on the front of the hotel the road was noisy. The staff were were friendly and helpful. Breakfasts were good with a reasonable choice but unfortunately the choice of eggs was limited to scrambled egg and it was tasteless. Holiday Inns provide good value and you know what you are going to get.
Ian
tháng 2 năm 2023
Exceptional location. opposite all the main restaurants and bars in Cheltenham centre. lovely, clean hotel, and super helpful staff.
Marian
tháng 4 năm 2023
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